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Help Center

Clients

Clients

Getting Started

How much does it cost to hire freelancers on Work for Impact?

What are the expectations for clients?

How do I sign up as a client?

Can I share my login details with colleagues within my organization?

What are job boosts?

I've just signed up as a client. How do I get started?

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Profile

I can't find my organisation's impact area(s).

How do I edit my client profile?

What should clients upload as a profile picture?

I can't find my organization's impact area.

What is the client rating and how does it work?

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Hiring

My freelancer & I have negotiated. How do I edit my job offer if I'd like to propose new terms?

How do I search for freelancers on Work for Impact?

How can I save freelancers and find freelancers I've saved or worked with previously?

How do you post a job on Work for Impact?

How do I access the jobs I've posted and review proposals?

How do I make sure I hire the right freelancer?

How do I hire freelancers on Work for Impact?

How do I reach out to applicants and conduct interviews?

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Contracts

How can I access details about jobs that have ended?

How does payment protection work, as a client?

How do I request and receive work from a freelancer?

How can I issue a bonus or an ad-hoc payment to a freelancer?

What are the differences between Per-Hour and Fixed Price Jobs for Clients?

How do I check the work my Freelancer has been doing?

What is manual time?

How can I manage my projects?

How do I suggest a new rate for my freelancer?

How do I end my contract with a freelancer?

How do I file a dispute against a freelancer?

My Freelancer isn't responding, what should I do?

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Payments

How do I remove a payment method?

What payment methods are accepted?

I have a charge from Work for Impact I don't recognize, what should I do?

How can I see the breakdown of what I've been charged?

How do I add a payment method?

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