I have a charge from Work for Impact I don't recognize. What should I do?

When you notice a charge from Work For Impact in your statement of account that you don’t recognize, please take the time to confirm that it is unauthorized.


Is it indeed a Work For Impact charge?

  • You can log in to your Work For Impact account and compare the charges in your statement against the transaction on your Billing page.
  • Work For Impact charges will appear in your statement as “Work For Impact Ltd.”

Is there anyone else who could have initiated the transaction?

  • Did you share your credit card with another person?
  • Do you have an associated credit card provided to another person who could have initiated the transaction?

It is not a Work For Impact charge!

You can protect yourself by immediately contacting your bank to report the fraudulent transaction.

If you think your account has been compromised, quickly change your account passwords.

Report the transaction to us as well by contacting our Support team at success@workforimpact.com. Please include relevant information about the transaction(s), such as:

  • Credit card
    • The last four digits of the card
    • Reference number of the transaction
    • Date of the charge
    • Amount (note the specific currency charged)