How does payment protection work, as a client?

Work For Impact implemented a payment protection program for Per-Hour projects to further our goal of  providing a safe environment for both Clients and Freelancers.

Currently, only Per-hour projects is covered by the payment protection.

Per-hour payment protection ensures that the Client only pays for the actual time used to by the Freelancer to complete their project. For Clients, this means that they have the ability to review the Time Entries and dispute them if they feel that the time tracked was not used as expected or used for other task that is not related to their project. 

Hours recorded in the Work Log using the Time Tracker App will be automatically included in the next billing statement if the Client fails to file a dispute.  To learn more on how to file a dispute on a per-hour job, click here.

Hours that are manually added is not covered by per-Hour payment protection.