My Time Tracker is logging out and/or crashing. What should I do?

If you are experiencing technical issues with your time tracker, there are a couple of things you can check:

  • See if the location/timezone set in your Profile matches the time settings on your device. If they are different, it can cause a conflict and originate an error message.
  • See if you have the latest version of the app installed. You can go to the Time Tracker App page and download the app. You don't need to uninstall the version you already have; your app will automatically update to the most recent version.

Click here for more information on how to download & install the Time Tracking App.


If you still experience issues using the time tracking app, please reach out to us at