How can I reset my password?

If you know your current password but would like to change it, you may do so by following these instructions.

If you've forgotten your password, you may reset it by navigating to our homepage, clicking the 'Log In' link and then clicking the 'Forgot your password?' link. 

Please note that if you're already logged in to your account, you may need to log-out in order to use the password recovery feature.

From there, please enter your account email address and click Reset Password. You'll be emailed a recovery link which you can use to create a new password - just go to the email, click the "Reset Password" button and enter a new password. 

Please allow the recovery link email a few minutes to arrive. If it hasn't arrived after a few minutes, please check both the "All Mail" and "Spam" sections of your email inbox (we often find that this email is automatically filtered as Spam).

If you continue to experience difficulties, please don't hesitate to contact our support team and we'll be happy to offer our assistance.