Get help using Work for Impact:

There are several options available to you when you need help using Work for Impact. Depending on what you need, you can search our knowledge basecontact our support team, or speak with the wider Work for Impact community.

Browse the Help Center

Visit the Work for Impact Help Center at any time to find useful answers and guides to help you get the most out of the platform.

You can find the Help Center in the footer of the Work for Impact website.
     Help center

Share Feedback or Make a complaint

Did you find something that isn't quite right, or do you have ideas you'd like to share with us? Once you are logged into your account, you'll find the Bugs and Ideas button in the footer of the Work for Impact website, under the "Support & Legal" section.
     Bugs and ideas

Ask the community

Join the discussion in the Work for Impact Community. To access the community, you just have to be logged in to your independent contractor account and click on the "Community" option you find on the menu on the left side of the page:

     Community menu

You can also access the Community by clicking on the Community banner you find at the top of the page in your dashboard or by clicking on "Tips & Resources" or "Events" or "Courses & Certifications" on the banner:

     Join the Community for IC banner

Contact customer support

Reach out to our friendly customer support team anytime by clicking the chat icon at the bottom of the page. We'll reply live in the chat or send you what you need via email, so you don't have to wait around for a response.
     Chat button

Email Customer Support

If your issue isn't urgent, you can send us a message, and one of our team members will get back to you within 24 hours.