There are several options available to you when you need help using Work for Impact. Depending on what you need, you can search our knowledge base, contact our support team, or speak with the wider Work for Impact community.
Browse the Help Center
Visit the Work for Impact Help Center at any time to find useful answers and guides to help you get the most out of the platform.
You can find the Help Center in the footer of the Work for Impact website.
Share Feedback or Make a complaint
Did you find something that isn't quite right, or do you have ideas you'd like to share with us? Once you are logged into your account, you'll find the Bugs and Ideas button in the footer of the Work for Impact website, under the "Support & Legal" section.
Ask the community
Join the discussion in the Work for Impact Community. To access the community, you just have to be logged in to your independent contractor account and click on the "Community" option you find on the menu on the left side of the page:
You can also access the Community by clicking on the Community banner you find at the top of the page in your dashboard or by clicking on "Tips & Resources" or "Events" or "Courses & Certifications" on the banner:
Contact customer support
Reach out to our friendly customer support team anytime by clicking the chat icon at the bottom of the page. We'll reply live in the chat or send you what you need via email, so you don't have to wait around for a response.
Email Customer Support
If your issue isn't urgent, you can send us a message, and one of our team members will get back to you within 24 hours.
Contact us via WhatsApp
We understand the importance of convenience and quick communication. That's why we're introducing WhatsApp as a new way for our independent contractors and clients to reach us.
Simply click on the WhatsApp icon below or scan the QR code to send us a message, and we'll respond as soon as possible.
