It's great to get a job completed, isn't it? It's even better if all the parties who collaborated in the job are satisfied and happy.
But, what if your Freelancer was not satisfied with how the project went and left you feedback which you do not agree with?
When you disagree with the feedback left by your Freelancer, the first step is to reach out to them and clarify any misunderstanding. We highly suggest that you utilize our messaging feature to discuss any issues. You may check with the Freelancer if the feedback was intended or was sent in error. If it was intended, get to the cause of the problem and try to work it out together.
Open and clear communication is important when working together but it becomes more essential during a disagreement. Once you reach a resolution that works for both parties, please reach out to us at firstname.lastname@example.org. We'll evaluate the issue based on the evidence we'll find on the platform and this is why it is important to keep the communication within our messaging feature.